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Sign up to receive the Learning Review Guide.

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What's in the guide?

Introduction

  • The underlying philosophy for the shift to Learning Reviews

  • The benefits of Learning Reviews

  • Shifting the culture of blame

  • A roadmap for introducing the Learning Review

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Prepare

  • Leading a Learning Review

  • What data to collect

  • Who to talk to

  • Cognitive Probing

  • Managing your time

  • How to analyze 

  • Setting up the Learning Review meeting

  • Preparing participants for engagement​

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Lead

  • Developing a facilitation plan

  • Artifacts for engagement

  • Facilitating hard conversations

  • Stay focused on learning

  • Determining what to fix

  • Summarizing and next steps

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Follow up & Track

  • Updating participants

  • Leading systemic changing

  • Tracking themes across reviews

  • Finding patterns from cross incident analysis

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